Identified - We've now identified the issue and are working on a fix. All missing receipts should be able to be backfilled once the fix is in place.

Thanks for your patience while we get this sorted for you ๐Ÿ™๐Ÿผ
Jun 17, 13:40 UTC
Investigating - Some Starling customers may be missing a receipt. We're currently looking into this to determine how many customers are affected and are working with Starling to implement a fix. We'll share an update once we know more ๐Ÿ™๐Ÿผ
Jun 16, 12:05 UTC

About This Site

Flux relies on information from our retail and banking partners in order to deliver digital receipts and rewards. If there's a problem with the communication between Flux and our partners, or a problem with our internal systems, we'll let you know here.

๐Ÿฆ Banks Partial Outage
๐Ÿ’œ Starling Bank Partial Outage
๐Ÿงก Monzo Operational
๐Ÿ’™ Barclays Operational
๐Ÿช Retailers Operational
๐Ÿ” KFC Operational
๐Ÿ™ Itsu Operational
๐Ÿ‘  schuh Operational
๐Ÿฅ‘ Pure Operational
๐Ÿ›ต Just Eat Operational
๐Ÿฆ’Giraffe Operational
๐ŸฅคEd's Easy Diner Operational
๐ŸŽฉSlim Chickens Operational
๐Ÿ‡ฏ๐Ÿ‡ตJapan Centre Operational
๐ŸœHeddon Yokocho Operational
๐Ÿ• Papa John's Operational
๐Ÿ› H&M Operational
๐Ÿ’ป Flux Internal Systems Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2021

No incidents reported today.

Jun 22, 2021

No incidents reported.

Jun 21, 2021

No incidents reported.

Jun 20, 2021

No incidents reported.

Jun 19, 2021

No incidents reported.

Jun 18, 2021

No incidents reported.

Jun 17, 2021
Resolved - This issue has now been resolved and kiosk transactions should now receive receipts as normal.

Please reach out to us at help@tryflux.com if you have any questions.
Jun 17, 16:08 UTC
Investigating - Weโ€™ve identified an issue that has stopped receipts from generating for a small number of transactions at KFC kiosks.

We are in the process of implementing a fix, however, this will only work going forward - no backfill is available in this instance.

Thanks for your patience while we get this sorted.
Jun 17, 14:55 UTC
Jun 16, 2021
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.